Jerusalem
Full time
About us:
Mobileye is a global leader in Physical AI, developing computer vision, software, and hardware to power autonomous driving solutions and humanoid robots. Our mission is to bring autonomy into the real world by building intelligent technologies that are designed to expand accessibility and enhance everyday life, from advanced driver assistance systems (ADAS) and autonomous driving to robotics and humanoids.
Built on decades of automotive innovation and industrial-scale AI expertise, Mobileye technologies power more than 230 million vehicles worldwide. With teams around the world, we continue to innovate at the forefront of autonomous systems, advancing the next generation of Physical AI for the real world.
About the team:
Mobileye's Advanced development Technical Team is looking for Technical Support Engineer. Our team works on new products and technologies to deliver the best technical solution for evaluation of Mobileye's products and cutting-edge technologies. We're looking for a strong, hands-on technical support engineer who is passionately motivated by challenges and excels in troubleshooting complex problems, all with customer facing "can do" approach. If you are passionate about working with people and you are a good team player this job might be for you.
What will your job look like?
- 90% of your job is going to be in English.
- Manage customer delivery plans and milestones
- Work with a wide variety of products with different operating systems and disciplines.
- Front-facing technical customer support (B2B) around the globe with different time-zones.
- Often visit customers on-site providing support and installations.
- Reproduce issues raised by customers and to push for fixes by collaborating with various teams in Mobileye, testing and updating customer products.
- Knowledge base documents preparation and maintenance.
- Plan future SW deliveries based on customer (Internal and External) requests/needs.
- Prepare deliverables to customers at evaluation stage
All you need is:
- Full command on English (Written and Verbal).
- 2+ years in technical delivery, support, pre-sales, system integration, or a related role.
- B.Sc. in Engineering or a similar quantitative field, with Strong technical knowledge and communication skills.
- People's person
- Willingness to fly abroad frequently (about once a month on peak)
- Willingness to work extended hours when needed to support Asia-Pacific and US based customers
- Practical Linux experience.
- Experience with version release methods and development processes – an advantage
- Experience with Python - an advantage
- Valid Israeli driver's License.
Mobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution!
